PAYMENT

At Irvington Counseling Collective, we’re dedicated to making access to mental health support more equitable. We do this by offering sliding-scale fees based on income and by accepting a wide range of insurance plans. Our goal is to reduce financial barriers so that everyone seeking affirming, quality care has a path to receive it. Below you’ll find details about our fees, payment options, and what to expect when it comes to covering the cost of your care.

INCOME BASED SLIDING SCALE

Current sliding-scale fees for a 55-minute session range from $75-$155. Your fee will be determined prior to your first meeting with your therapist and is calculated based on household income and number of dependents. You can pay with HSA or credit card for your sessions.

SUBSIDIZED SESSIONS

Dependent on funding, subsidized sliding-scale sessions to qualifying individuals and families are available, which further reduce the cost for clients.

INSURANCE

We are in-network with the following plans:

    • Traditional Medicaid HIP & Hoosier Healthwise

    • Anthem

    • Caresource

    • MHS

    • We do not accept Medicare at this time.

    Cancellations: In order to keep our work sustainable, we implement practice-wide cancellation policies. Clients with medicaid plans are not charged a late cancel or no show fee, but are instead granted up to 2 late-cancels in any 6 month period. Clients who exceede 2 late-cancels/no-shows within 6 months will be referred out of the practice.

  • Coverage varies

    • Anthem

    • Aetna

    • Caresource

    • Ambetter

    • Optum / United Healthcare

    Please note:

    • We are not in network with the Anthem BCBS plan “Pathway Essentials” also called “Anthem Essentials” or “Carelon”.

    • US Health Groups Plans (under United Healthcare/UMR) are often “limited benefit plans” and mental health services are not always covered. Please refer to your plan administrator to learn about covered services.

We are considered out-of-network providers for Preferred Provider Organization (P.P.O.) plans not otherwise listed. We can provide information directly to you that you can share with your insurance company if you would like to seek reimbursement for out-of-network care.  This might include an itemized invoice with all the necessary codes and numbers for reimbursement. Many HSA plans allow for reimbursement of our services, as well. It is the client’s responsibility to check with their individual insurance plan to ensure coverage of services is guaranteed and at what rate.

CANCELLATIONS

In order to keep our work sustainable, we implement practice-wide cancellation policies.

  • Self-pay clients will be charged their regular session fee for any sessions missed with less than 24 hours notice

  • Commercial insurance clients will be billed $90 per any session missed with less than 24 hour notice.

  • Clients with Medicaid plans are not charged a late cancel or no show fee, but are instead granted up to 2 late-cancels in any 6 month period. Clients who exceede 2 late-cancels/no-shows within 6 months will be referred out of the practice.